Privacy Policy

GENERAL

Baby Express protects your personal privacy and takes measures to ensure that your personal data is protected when using our services. Below is our policy regarding integrity (“Integrity Policy”) that determines how Baby Express is using, processing and protects your personal data.

The Integrity Policy is applicable when Baby Express is providing services and products related to purchase, service matters and other contact with Baby Express.Parts of the Integrity Policy also applies to the processing of personal data for persons who consents to customize marketing services (“Subscriber”).

WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

Baby Express is the data controller and has the following contact information:

Via mail: Baby Express, PO Box1839, Grand Cayman KY1-1110

Phone: (345) 640-2397

Email: customerservice@babyexpress.ky

Baby Express intends to process all personal data in a legal, open and fair manner in accordance with the applicable laws within the Cayman Islands.

WHEN DO WE PROCESS YOUR PERSONAL DATA?

As a customer at Baby Express, we process your personal data when you make a purchase on Baby Express’s website, use Baby Express’s support, visit Baby Express’s website or otherwise contact Baby Express. The purposes of Baby Express’s processing of personal data are specified in section 5.

As a Subscriber at Baby Express we process personal data about you. All personal data is specified in section 4.

WHAT PERSONAL DATA DO WE COLLECT AND PROCESS?

Purpose Legal Basis Types of Personal Data Type of Processing
Obligations in connection to order/purchase Performance of contract

Processing of personal data is required for Baby Express’s fulfilment of obligations in connection with order/purchase. The absence of personal data means that Baby Express shop cannot fulfil its obligations and may be forced to refuse the purchase.

Name

Address

Email

Phone number

Payment history

Payment details

Information regarding purchase

 

Delivery (including contact in connection to the delivery)

Identification

Handling of payments (including any obtaining of credit data and analysis of payment solutions)

Handling of complaints and warranty matters.

Fulfil Baby Express’s legal obligations Statutory requirement

Processing of personal data is required by law. The absence of personal data means that Baby Express cannot fulfil its obligations and may be forced to refuse the purchase.

Name

Address

Email

Phone number

Payment history

Payment details

Information regarding any defects/complaints

Handling necessary to fulfil Baby Express’s legal obligations by law, judgment or public authority decision (such as the Accounting Act and Product Liability Rules and Product Safety)

When Baby Express processes personal data based on a balance of interest, we have assessed that our interest in processing personal data outweighs the privacy violation that the processing may imply, partly because the processing is limited and that the data subject can contact Baby Express and at any time have its data deleted. Baby Express never processes sensitive personal data based on a balance of interest and does not perform automated decision making without your consent.

When Baby Express processes personal information with the consent of you, your consent must be voluntary, specific, informed and imply unambiguous consent to be considered as legal basis. If you have given your consent to Baby Express, you are entitled to withdraw it at any time.

ACCESS TO STORED PERSONAL DATA

Data will not be forwarded to third parties.  We never transfer your personal data for marketing purposes conducted by third parties outside Baby Express.

HOW DO WE PROTECT YOUR PERSONAL DATA?

We have taken technical and organizational measures to protect your data from loss, manipulation and unauthorized access. We are continuously adjusting our security measures in accordance with the progress and developments in the technical field. To make card purchases as secure as possible, all data is sent in an encrypted form. This means that the information is transmitted via a secure connection and that your personal data cannot be read by third parties. For card purchases, we collaborate with an authorized payment agent that helps us to instantly check with the bank that the card is valid for purchase. Our payment agent processes your card details in accordance with the international security standard PCI DSS developed by VISA, MasterCard, and American Express card companies. This means that the security is very high when processing your card details. When you pay by card, we reserve the right to carry out an identity check.

Baby Express may allow third parties to use your personal data for marketing purposes upon request by us to promote our products and services, but we will never allow a third party to use your personal information to conduct their own marketing towards you.

WHAT ARE YOUR RIGHTS?

Baby Express will, at your request or on its own initiative, rectify, delete, disassociate or supplement your personal data if the data is found to be incorrect, incomplete or misleading.

As a data subject, you have the right to request:

  1. Access to your personal data. You have the right to have a filing extract or a copy of all personal data Baby Express is processing about you. This right can be used at any time through a written and signed request.
  1. Rectification of your personal data. You have the right to request that Baby Express will correct incorrect or incomplete processed personal data without unnecessary delay.
  1. Deletion of your personal data. You are entitled to request that your personal data is deleted if the storage of data no longer is necessary for the purpose for which it was collected. If there is a statutory requirement to store your personal data or if there are other legitimate reasons why Baby Express must store your data, such as unpaid debts, your personal data cannot be erased. We will end all processing of personal data for other purposes than complying with the legislation.
  1. Restriction of processing. You are entitled to request that your personal data be processed for certain restricted purposes. For example, you may request a restriction when you believe your information is incorrect and you have requested a correction according to the above. While the accuracy of the data is being investigated, its processing will be restricted.

If your personal data is stored at Baby Express, you have the right to data portability. That means the right to, under certain conditions, extract and transfer some of your personal data in a structured, widely used and machine-readable format to another personal data controller.

If Baby Express is processing personal data based on a balance of interest, you have the right to object to such processing. In the case of opposition, Baby Express will continue the processing only if there are more compelling interests to do so.

You may at any time object to your personal data being processed for direct marketing. Baby Express does not process your personal data for direct marketing purposes if you oppose to such processing. Once we have received your objection, we will cease to process your personal data for such marketing purposes. If you have consented to Baby Express storing and using your personal data for marketing purposes, you may revoke such consent at any time. Such recall may be limited to only part of the processing, such as direct marketing. Any recall is sent to customerservice@babyexpress.ky.

USE OF COOKIES AND OTHER TRACKING TECHNIQUES

Our website uses cookies and other tracking techniques to enhance your online experience.

 

POSSIBLE CHANGES OF BABY EXPRESS’S INTEGRITY POLICY

Baby Express reserves the right to make changes to this Integrity Policy at any time. If the Integrity Policy materially changes, then Baby Express will, with reasonable notice, communicate this on its website and/or through email to you.

CONTACT INFORMATION TO THE DATA CONTROLLER

We are protecting our customers’ personal data!

Do not hesitate to contact us if you have any questions about how we process your personal data.

Our contact information:

Baby Express

68 Mary Street

PO Box 1839

Grand Cayman KY1-1110

Phone: (345) 640-2397

Email: customerservice@babyexpress.ky

We want you and your family to have fun using our services and urge you and your family to make conscious decisions when disclosing personal information, both through our services and anywhere else.

 

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